Frequently Asked Questions

Price requests are only visible for carriers when:

• The status of the request is "open"
• The carrier should be added as partner in the price request
• The deadline should not be passed by one week

When carriers would need access after the price request due date is passed, you should extend the deadline of the price request. Read more about extending deadlines here

Your shipment can be viewed by:

• your own account > planners
• assigned carrier accounts *
• assigned partner accounts **
• spot request assigned partners ***

*: only data which is relevant in the operation and partnership*

**: only data which is relevant for the partner role (consignee, agent, etc)

***: only data which is relevant for the spot request (locations, goods, equipment, dates)

Adding multiple UOM's generates more hits for a rate card.